Microsoft MB-920 Questions & Answers

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MB-920
Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP)
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Question: 39
A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales. Different processes are used for each type of order source.
You need to ensure that you can support each type of sale. What should you recommend?
case management and loyalty programs
a mobile app and online sales
a retail store, an online store, and a call center
a mobile app and a credit card gateway
Answer: C Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/channel-setup-online
Question: 40 HOTSPOT -
A company plans to implement Dynamics 365 Customer Insights and use the audience insights capability. Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
Hot Area:
Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/overview
Question: 41 HOTSPOT -
A company is evaluating Dynamics 365 Fraud Protection. You need to help the customer understand the features that are available. Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point. Hot Area:
Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fraud-protection/overview
Question: 42
A company wants to use sales, resourcing, project management, and expense tracking in a single application. What should the company implement?
Dynamics 365 Project Operations
Dynamics 365 Finance
Dynamics 365 Business Central
Dynamics 365 Human Resources
Answer: C Reference:
https://docs.microsoft.com/en-gb/dynamics365/business-central/across-business-functionality
Question: 43 HOTSPOT -
A company plans to implement Dynamics 365 finance and operations apps.
You need to recommend a feature that allow users to edit Dynamic 365 data by using Microsoft Office. Changes that you make in Microsoft Office must update
Dynamic 365.
What should you recommend? To answer, select the appropriate options in the answer area. Hot Area:
Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/office-integration/use-excel-add-in
Question: 44 HOTSPOT -
A company implements Dynamics 365 finance and operations apps. You need to describe the shared features that are available to technical and business users to company stakeholders.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
Hot Area:
Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/analytics/customize-analytical-workspace
Question: 45
A company plans to implement Dynamics 365 finance and operations apps. The company wants to integrate Microsoft Teams with these applications.
Which three platforms support Microsoft Teams integration? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Dynamics 365 Commerce
Power BI
Microsoft Dataverse
Dynamics 365 Customer Engagement (on-premises)
SharePoint Online
Answer: ABE Reference:
https://docs.microsoft.com/en-us/dynamics365/teams-integration/teams-integration

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