BPM-001 : Business Process Manager (BPM) Exam

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Business Process Manager (BPM)
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D. Workflow
Answer: C
QUESTION: 45
The “D” in the DMAIC model stands for “Decide.”
1. True
2. False
Answer: B
QUESTION: 46
are designed to control, define, standardize, and structure how procedures are carried out within an organization.
1. Business rules
2. Business analysis
3. Business ethics
4. Business strategy
Answer: A
QUESTION: 47
Technology that enables workflow in processes are called:
1. Workflow designs
2. Workflow solutions
3. Technical aids
4. Workflow engines
Answer: D
QUESTION: 48
Paul is currently testing the design of his process. He is piloting the process and
implementing feedback to optimize his process before he implements it across the organization. Paul is:
1. Wasting his time
2. Using the Six Sigma approach
3. Using the iterative design approach
4. Using the Lean approach
Answer: C
QUESTION: 49
is the first step of Business Process Improvement model.
1. How to get the Customer
2. Where is the Customer
3. Know the Customer
4. Know the financial status of the Customer
Answer: C
QUESTION: 50
A swimlane process map:
1. Distinguishes the responsibilities for steps within a process
2. Uses colored visual indicators to indicate progress
3. Lists tasks and deadlines
4. Provides real-time data on process efficiency
Answer: A

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