ISEB ISEBSWTINT-001 Questions & Answers

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ISEB

ISEBSWTINT-001

ISEB Software Testing Intermediate 2025

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Question: 1

What is the primary purpose of using a risk management process in software testing?

To improve test coverage
To reduce testing costs
To align testing with business priorities

wer: C
anation: The primary purpose of using a risk management process in ware testing is to align the testing efforts with the business priorities a al areas of the software, ensuring that the most important aspects are
thoroughly.

stion: 2
ch of the following is a key characteristic of the Continuous Integratio ractice?

is an iterative and incremental approach to software development. assumes that requirements can change during the development proces involves the frequent merging of code changes into a shared repositor ensures that all possible test cases are executed before each release.

wer: C
To enhance test automation efforts

Que

It
It s.
It y.
It

Explanation: A key characteristic of the Continuous Integration (CI) practice is the frequent merging of code changes into a shared repository, which triggers automated build, test, and deployment processes. This helps identify integration issues early and enables a more rapid and reliable software delivery process.

What is the primary purpose of the System Integration Test (SIT) phase?

To validate that individual software components work as expected.
To verify that the complete system meets the specified requirements.
To identify security vulnerabilities in the system.

anation: The primary purpose of the System Integration Test (SIT) ph rify that the complete, integrated system meets the specified requirem nvolves testing the interactions and interfaces between different syst ponents to ensure the system as a whole functions as expected.

stion: 4
ftware testing team is reviewing the test cases for a new mobile banki cation. Which of the following should be the MAIN focus of the revi nsuring that the test cases cover all user roles and permissions. erifying that the test cases accurately reflect the user stories. onfirming that the test cases include both positive and negative scenar alidating that the test cases include a variety of device and operating m configurations.

wer: B
anation: The main focus of the test case review for the new mobile ing application should be verifying that the test cases accurately refle
To evaluate the system's performance under expected load conditions. Answer: B

Que

E
V
C ios.
V

user stories. Ensuring the test cases are aligned with the defined requirements is crucial to ensuring the application meets the intended functionality. While covering user roles, including positive and negative scenarios, and testing across device/OS configurations are all important, the primary focus should be on the traceability between the test cases and the user stories.

Case Study: Scenario

A software development team is working on a new online banking application for a financial institution. The application will allow customers to manage their accounts, make transactions, and access various banking services. The team has identified the following key requirements:

authentication.

ustomers must be able to view their account balances, transaction hist tatements.

ustomers must be able to transfer funds between their own accounts a accounts.

ustomers must be able to set up and manage recurring payments, such nd subscriptions.

he application must be highly available and maintain the integrity of omer data at all times.

ch of the following testing strategies would be most crucial for this cation?

ecurity testing to ensure the application's protective measures against c ts.

eliability testing to verify the application's availability and data integri sability testing to evaluate the user experience and interface design. oth A and B

Customers must be able to securely log in to their accounts using multi- factor

S yber
threa
R ty.
U
B

Explanation: The online banking application described in the scenario has several critical requirements that would require a focus on security and reliability testing:

Security testing is crucial to ensure the application's protective measures
against cyber threats, such as unauthorized access, data breaches, and other security vulnerabilities. This is especially important given the sensitive nature of the customer data and financial transactions.
Reliability testing is essential to verify the application's availability and data integrity, as customers must be able to access their accounts and perform transactions at all times, and the application must maintain the accuracy and confidentiality of customer data.

face design, the primary focus for this application should be on securit nd reliability (B) testing, as these are the most critical aspects for an e banking system.

efore, the most crucial testing strategies for this application would be bination of security and reliability testing (D).

stion: 6

ch of the following testing techniques is most effective for identifying s with the user interface of a web-based application?

sability testing ccessibility testing xploratory testing

anation: Usability testing is the most effective technique for identifyin s with the user interface of a web-based application, as it involves

While usability testing (C) is also important to evaluate the user experience and inter y

Que Whi issue

U
A
E
A

observing real users interacting with the application and gathering their feedback and experiences.

Question: 7

Which of the following is the MOST effective way to ensure the quality of a software system when using an Agile development approach?

Implementing a comprehensive set of automated regression tests.
Conducting frequent code reviews and pair programming sessions.
Establishing a dedicated quality assurance team to oversee the testing process.
Incorporating user acceptance testing as a mandatory step in the sprint review.

anation: The most effective way to ensure the quality of a software sy using an Agile development approach is to conduct frequent code re air programming sessions. These practices promote collaboration,

wledge sharing, and ongoing code quality checks, which are crucial in ive development environment where changes are frequent. Automate ssion testing, dedicated QA teams, and user acceptance testing are als rtant, but the continuous code review and pair programming are the m tive quality assurance practices in an Agile context.

stion: 8

is the primary purpose of the Stress Test?

validate that individual software components work as expected. verify that the complete system meets the specified requirements. identify security vulnerabilities in the system.

evaluate the system's behavior under extreme load conditions.

Que

To
To
To
To

Explanation: The primary purpose of the Stress Test is to evaluate the system's behavior under extreme load conditions, such as high user volumes, large data sets, or excessive resource utilization. This type of testing helps identify the system's breaking point and ensures it can handle unexpected or peak usage scenarios.

Question: 9

During the testing of a new enterprise resource planning (ERP) system, you discover a defect that causes incorrect financial data to be reported. Which of the following is the most appropriate next step?

Document the defect and continue with other testing.
scalate the issue to the project manager and suspend all testing. ttempt to reproduce the defect and report it to the financial testing tea

wer: D
anation: The most appropriate next step is to attempt to reproduce the ct and report it to the financial testing team. This is crucial to ensure t racy and reliability of the financial data in the ERP system.

stion: 10
ch of the following testing techniques is most effective for identifying ility issues in a mobile application?

euristic evaluation ognitive walkthrough sability testing ccessibility testing

wer: C
Notify the development team and wait for their instructions.
E
A m.

Que Whi usab

H
C
U
A

Explanation: Usability testing is the most effective technique for identifying usability issues in a mobile application, as it involves observing real users interacting with the app and gathering their feedback and experiences.

Question: 11

Which of the following is a key benefit of using the Behavior-Driven Development (BDD) approach?

It ensures that all possible test cases are executed.
It reduces the overall cost of testing.
It promotes a shared understanding of the system's expected behavior.
anation: A key benefit of the Behavior-Driven Development (BDD) oach is that it promotes a shared understanding of the system's expect vior among all stakeholders, including the development team, testers, ness representatives. This is achieved through the use of natural langu
specifications (e.g., user stories, scenarios) that describe the system's vior from the user's perspective.

stion: 12
ch of the following review types would be recommended at the start o Sprint, for the reason given?

n inspection, to find errors in the user-stories.
management review, to check that the user-stories will accurately ref ules for accessibility.
walkthrough of the set of user-stories, to ensure that the developers a rs understand what is to be built.
technical review of the test plan, to ensure that the developers are aw hey must produce good quality code.
It guarantees the discovery of all software defects. Answer: C

Que

A
A lect
the r
A nd
teste
A are

that t Answer: C

Explanation: A walkthrough of the set of user-stories at the start of each Sprint is recommended to ensure that the developers and testers have a common understanding of what is to be built. This helps align the team and sets the stage for effective collaboration during the Sprint.

Question: 13

In the context of usability testing, what is the primary purpose of conducting user interviews?

To gather feedback on the system's functionality and features
To identify potential usability issues based on established design principles
obtain in-depth insights into the users' experiences and pain points

wer: D
anation: User interviews in usability testing are conducted to obtain led, qualitative feedback from users about their experiences, perceptio ain points while using the system.

stion: 14
is the main purpose of using a test management tool in software testi

manage the execution of test cases generate detailed test reports
track the progress of testing activities ll of the above

wer: D
anation: The main purpose of using a test management tool in softwar ng is to manage the execution of test cases, generate detailed test repo
To measure the effectiveness of the user interface in achieving user goals
To

Que

To
To
To
A

and track the progress of testing activities.

Question: 15

In the context of usability testing, what is the primary purpose of conducting a think-aloud protocol?

To gather feedback on the system's functionality and features
To identify potential usability issues based on established design principles
To measure the effectiveness of the user interface in achieving user goals
To obtain in-depth insights into the users' thought processes and decision- making while using the system

m, which provides valuable insights into the users' experiences and itive processes.

are 30 high-difficulty multiple-choice questions for the ISEB Softwa ng Intermediate (ISEBSWTINT-001) exam:

stion: 16

Study: Scenario

nk is upgrading its systems to include an on-line investment service, wing investors to trade with each other, in a mini-stock market onment.

pgrade will be carried out using Agile development (within the Scru ework). Here, the iterations are referred to as Sprints. For each Sprint red functionality will be defined as a set of user-stories. The user stori ypically 1-2 lines long, indicating what the business wants the system hese user stories will be built then tested.

Explanation: The think-aloud protocol involves having users verbalize their thoughts, feelings, and decision-making processes while they interact with the syste

Que

Case A ba allo envir

There will be 3 Sprints:

1- Creation of the mini-stock market trading environment. 2- Creation of additional front-end enhancements.

3- Linking to stock exchange for pricing.

You are the test manager. You lead a team of 4 testers, and there are 6 developers. Your team has worked on Agile projects previously, and on average, Sprints usually last 4 weeks. At the end of all Sprints, a full end to end

test is carried out. This is called the E2E test phase. You are worried that 4 weeks will not be sufficient time for the first Sprint.

Which of the following is the MOST appropriate action for you to take as the test manager?

uggest that the number of user stories in the first Sprint be reduced. ecommend hiring additional testers to complete the testing in 4 weeks equest the development team to work overtime to complete the Sprint

wer: A anation:

orrect answer is A - Inform the project manager that the first Sprint w onger than 4 weeks.

he test manager, you have identified that the 4-week Sprint duration m e sufficient for the first Sprint, which involves creating the mini-stoc et trading environment. This is a critical piece of functionality, and it' rtant to set realistic expectations with the project manager.

ther options are not the most appropriate actions:

uggesting to reduce the number of user stories in the first Sprint may n est solution, as it could lead to cutting important functionality. ecommending to hire additional testers may not be feasible in the shor

Inform the project manager that the first Sprint will take longer than 4 weeks.

S ot be
the b
R t
term and may not address the underlying issue of the Sprint duration being too short.
Requesting the development team to work overtime is not a sustainable solution and could lead to quality issues or team burnout.

By informing the project manager about the concern with the Sprint duration, you can work together to adjust the plan, potentially extend the Sprint length, or re-prioritize the user stories to ensure the critical functionality is delivered.

This proactive and transparent approach is the most appropriate action for the test manager to take.

Question: 17

What is the primary purpose of using a defect management process in software testing?

track the progress of test case execution

manage the configuration of the test environment identify and resolve defects in the software generate detailed test reports

anation: The primary purpose of using a defect management process i ware testing is to identify and resolve defects in the software, ensuring uality of the product is maintained throughout the development lifecy

stion: 18

ftware testing team is defining the approach for security testing of a n based application. Which of the following should be the MAIN focus dentifying potential vulnerabilities in the application's code.

erifying the effectiveness of the application's authentication and orization mechanisms.

nsuring the application's compliance with industry-standard security ocols.

Que

I
V
auth
E
prot
Performing penetration testing to assess the application's resistance to external attacks.

Explanation: The main focus of the security testing approach for the new web- based application should be verifying the effectiveness of the application's authentication and authorization mechanisms. Ensuring the secure access and

management of user privileges is a critical security requirement for web applications. While identifying code vulnerabilities, verifying compliance with security protocols, and performing penetration testing are all important, the primary focus should be on the robustness of the authentication and authorization controls, as they form the foundation of the application's security.

Question: 19

identify and fix coding errors

ensure the adherence to coding standards improve the testability of the code

ll of the above

anation: The primary purpose of conducting code reviews in software ng is to identify and fix coding errors, ensure the adherence to coding dards, and improve the testability of the code.

stion: 20

is the primary purpose of using a risk-based approach to software tes

improve test coverage reduce testing costs

align testing with business priorities enhance test automation efforts

What is the primary purpose of conducting code reviews in software testing?

To
To
To
A

Ans Expl testi stan

Que

To
To
To
To

Explanation: The primary purpose of using a risk-based approach to software testing is to align the testing efforts with the business priorities and critical areas of the software, ensuring that the most important aspects are tested thoroughly.

Question: 21

Case Study: Scenario

A bank is upgrading its systems to include an on-line investment service, allowing investors to trade with each other, in a mini-stock market environment.

red functionality will be defined as a set of user-stories. The user stori ypically 1-2 lines long, indicating what the business wants the system hese user stories will be built then tested.

will be 3 Sprints:

reation of the mini-stock market trading environment. reation of additional front-end enhancements.

nking to stock exchange for pricing.

re the test manager. You lead a team of 4 testers, and there are 6 lopers. Your team has worked on Agile projects previously, and on age, Sprints usually last 4 weeks. At the end of all Sprints, a full end t

carried out. This is called the E2E test phase. You are worried that ks will not be sufficient time for the first Sprint.

ng the E2E test phase, the test team identifies several defects that wer during the individual Sprint testing.

is the MOST appropriate action the test manager should take in this tion?

The upgrade will be carried out using Agile development (within the Scrum framework). Here, the iterations are referred to as Sprints. For each Sprint the requi es

do. T There 1- C

C
Li

Escalate the defects to the project manager and request an extension to the project timeline.
Hold a retrospective meeting with the development and test teams to identify the root causes.
Recommend the business stakeholders accept the defects and go live with the system.
Assign the test team to work overtime to fix the defects before the final delivery.

Answer: B Explanation:

The correct answer is B - Hold a retrospective meeting with the development

ng the E2E test phase, the test team has identified several defects that ound during the individual Sprint testing. This indicates that there ma or issues in the testing approach or coordination between the develop est teams.

ost appropriate action for the test manager in this situation is to hold spective meeting with the development and test teams. This allows th to:

yze the root causes of the defects that were missed during the Sprint ng.

ify any process, communication, or coordination issues that may have ibuted to the defects.

uss lessons learned and determine what changes or improvements can to the testing approach or team collaboration for future Sprints. ollaborative and reflective approach helps the team understand the rlying issues and develop a plan to address them, rather than just escal efects or trying to fix them through overtime.

ther options are not as effective:

scalating the defects to the project manager and requesting an extensi

and test teams to identify the root causes.

team Anal testi Ident contr

may be necessary if the defects are severe, but should not be the first step without understanding the root causes.

Recommending the business stakeholders accept the defects is not a responsible solution and could lead to significant issues in the live system.
Assigning the test team to work overtime is not a sustainable solution and may not address the underlying causes of the defects.

By holding a retrospective meeting with the development and test teams.

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