Financial CABM Questions & Answers

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Certified Associate Business Manager


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Answer: A


QUESTION: 335

A formal research effort that evaluates the current state of HR management in an organization is called:


  1. HR Service

  2. HR Mandate

  3. HR Audit

  4. HR Examination


Answer: C


QUESTION: 336

The formula for Return on Investment is calculated as:


  1. Return on Investment = A / (B + C)

  2. Return on Investment = (A + C) / B

  3. Return on Investment = (A + B) / C

  4. Return on Investment = C / (A + B)


A = operations costs for a new or enhanced system for the time period B = one-time cost of acquisition and implementation

C = value if gains from productivity improvements for the time period


Answer: D


QUESTION: 337

In Maslow’s hierarchy of needs which of the following factor is NOT included?


  1. physiological needs

  2. self-actualization needs

  3. safety and security needs

  4. equipment and technology needs


Answer: D


QUESTION: 338

What is defined as the perceived fairness of what the person does compared with what the person receives?


  1. Actuality


  2. Equity

  3. Justice

  4. Evenhandedness


Answer: B


QUESTION: 339

Expectation theory focuses on:


  1. Effort performance expectations

  2. Performance reward linkage

  3. Value of rewards

  4. All of the above


Answer: D


QUESTION: 340

All of the above the underwritten expectations employees and employers have about the nature of their work relationships is known as:


  1. Fairness contract

  2. Psychological contract

  3. Loyalty contract

  4. None of the above


Answer: B


QUESTION: 341

Which of the following is NOT the type of turnover?


  1. Involuntary turnover

  2. Functional turnover

  3. Faulty turnover

  4. Controllable turnover


Answer: C


QUESTION: 342

Some employees have a ______________ program in which vacation time, holidays, and

sick leave for each employee are combined into its that account.


  1. non-faulty

  2. paid time-off

  3. value-added

  4. relief-sanction


Answer: B


QUESTION: 343

Organizing tasks, duties, and responsibilities into a productive unit of work is known as:


  1. Job design

  2. Job description

  3. Job plan

  4. Job model


Answer: A


QUESTION: 344

Increasing the depth of s job by adding the responsibility for planning, organizing,

controlling, and evaluating the job in called:


  1. Job rotation

  2. Job enlargement

  3. Job enrichment

  4. Job extension


Answer: C


QUESTION: 345

The extent of individual freedom and discretion in the work and its scheduling indicates:


  1. Autonomy

  2. Self-rule

  3. Feedback

  4. Sovereignty


Answer: A


QUESTION: 346

A larger work segment composed of several tasks that are performed by an individual is referred to as:


  1. Task

  2. Duty

  3. Responsibility

  4. Chore


Answer: B


QUESTION: 347

Which of the following is NO the step in developing job descriptions and job

specifications?


  1. Draft job descriptions and specifications

  2. Review and compile data

  3. Review drafts with managers and employees

  4. Identify recommendations


Answer: B


QUESTION: 348

Duties that are part of a job but are incidental or ancillary to the purpose and nature of a

job are called:


  1. Marginal functions

  2. Essential job functions

  3. Frequency functions

  4. Supervisory functions


Answer: A


QUESTION: 349

Basic characteristics that can be linked to enhanced performance by individuals or teams

are called:


  1. Proficiencies

  2. Competencies

  3. Expertise

  4. Capabilities


By which reason organizations use a competency approach?


  1. to communicate valued behaviors throughout the organization

  2. to raise the competency levels of the organization

  3. to emphasize the capabilities of people to enhance organizational competitive advantage

  4. All of the above


Answer: D


QUESTION: 351

are the external supply pool from which employers attract employees.


  1. Labor markets

  2. Recruiting markets

  3. Applicant markets

  4. Administrative markets


Answer: A


QUESTION: 352

A system in which he employer provides notices of job openings and employees respond

to apply is the job posting.


  1. True

  2. False


Answer: A


QUESTION: 353

A comparison of the number of applicants at one stage of the recruiting process to the

number at the next stage is called:


  1. Labor ratios

  2. Surrender ratios

  3. Yield ratios

  4. Revenue ratios


Characteristic that a person must have to do a job successfully is known as:


  1. Intelligence criterion

  2. Selection criterion

    Job performance tactics

  3. Skills of service


Answer: B


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